Ticketmaster is in trouble with fans—again—over a Bad Bunny concert
Thousands of ticketholders were denied entry to Bad Bunny’s Mexico City show due to “fake tickets”
Ticketmaster has incurred the wrath of yet another fan base following a fiasco at Bad Bunny’s show in Mexico City. At the December 9 show at the Estadio Azteca, thousands of hopeful attendees were denied entry in what has been described as an “unprecedented” sale of fraudulent tickets.
“The inconveniences at the entrances were a consequence of the high unprecedented number of fake tickets which caused crowding of people more than typical,” a statement issued by Ticketmaster following the incident reads, per Billboard.
“The crowding caused confusion and complicated the entrance to the stadium, which led to people with legitimate tickets, not being allowed entry.”
The use of paper tickets is still the standard in Mexico, which makes them easier to duplicate. However, the chaos incited at the Bad Bunny show resulted in many viable tickets being canceled by Ticketmaster and deemed invalid at the gate. Panicked fans began to attempt to scale fences and gain entry to the show outside the proper channels. Many of the testimonies from fans detail them waiting hours for entry only to be denied when they got to the front gate.
