The problem with using the term “artificial intelligence” to cover everything from large language models to your TikTok algo to whatever OpenAI and Anthropic are panicked about in order to raise funding is there’s actually lots of cool tools that are technically AI too. Those tools don’t require water-guzzling data centers and the world’s supply of RAM. They will not autonomously hack government agencies. They just use machine learning to do things like discover new drugs, improve medical imaging, and more importantly, upscale old shows to make them crisp and beautiful for modern TVs.
For nearly a decade a beautiful and wonderful group of individuals have been painstakingly upscaling Star Trek: Deep Space Nine as it’s too expensive for Skydance (as the new Paramount-Warner Bros. entity is called) to do it the right way. These fans use AI tools to carefully create a higher resolution version of the show from old LaserDisc and DVD scans. They are meticulous in their work—they have to be in the same way any other craftsman must. You use the wrong setting on your drill and you’ll put the screw straight through the board. Use the wrong settings on an AI-powered upscaling tool like Topaz and you can get waxy-looking people, bizarre digital artifacts, and a general sense that creating something akin to the original theatrical release of Cats.
Unfortunately a lot of Hollywood is distracted by the shine of the term AI and seem to forget that AI upscaling is a tool that can be misused just like any other. Take James Cameron as an example. He is one of the most technologically literate directors alive. Naturally he embraced AI tools for upscaling his older films, but the results have been inconsistent, sometimes downright rough. His 1989 flick The Abyss was subject to such aggressive AI de-noising that it gave the grainy Cold War scifi classic a more modern digital feel. Cameron claims he personally worked on that project, which would mean he actually chose to make everyone look as plastic as Mary Elizabeth Mastrantonio in the CPR scene. Maybe he exaggerated his role on the 4K upscaling project, or maybe he got George Lucas’d—so wrapped up in his own myth and an exciting new technology that he forgot what “good” actually looks like.
Lucas and his excessive tinkering with the original Star Wars trilogy had nothing to do with AI, but remains the all-time best example of how shiny new tools get misused due to enthusiasm. I could argue Danny Boyle has been another victim of shiny tech. 28 Days Later was shot on 480p miniDV instead of film. Using such small cameras allowed him to pull off incredible shots like a totally empty London, but the cameras gathered and retained way less information than film. You can’t make out every detail in every scene because that information couldn’t be captured with a dinky miniDV camera. As studios and distributors upgrade their film libraries for 1080p and then 2160p Blu-Ray, 28 Days Later has languished. It can never look as good as a film shot on film or modern digital and that’s directly due to Danny Boyle’s decision to use tiny cameras.
But 28 Days Later just got a 4K release this year, which Boyle personally approved. He might have been Lucas’d in the past, but he wasn’t this time. “The good news is it looks like shit,” a review states on the 4K Blu-Ray subreddit. The reviewer wasn’t being facetious, just expressing relief, because 28 Days Later didn’t get Lucas’d in the upscaling process. There is no AI upscaling. No sharpening. Just a terrific horror film looking as good as it can, given the technical limitations.
Sony produced the upscaled version and it’s a masterclass in restraint and craftsmanship. It is also a rarity in Hollywood, where upscaling is generally being done by two types of people. One is like Sony or the Star Trek nerds: wielding AI tools as meticulously as an artist. This type is extremely rare. The other kind has a job to do as quickly and cheaply as possible. Quality and final product take a backseat to meeting quotas. That is who seems to be doing most of the upscaling work in Hollywood right now. There are thousands of TV shows and movies to be upscaled, which translates in executive speak to millions of hours of content to be monetized. Most of that upscaling isn’t for the boutique Blu-Ray market, where people might drop $80 for a quality transfer of movies. It’s happening at the streaming services that need more offerings to boost subscribers.
My particular favorite (in a bad way) subset of this form of upscaling is what’s happening to old TV shows. Like 28 Days Later, there are limitations to what upscaling can accomplish. Many TV shows were only preserved on tape, which degrades over time and wasn’t exactly pristine to begin with. That’s led to a lot of bad upscaling like the ghostly faces that emerged in an episode of The Lucy-Desi Comedy Hour. In 2024, Paramount got some rave reviews for the release of a massive boxset for I Love Lucy fans that included upscaled content sourced from original 35mm negatives, 16mm reels, and tape. It was promptly ruined by the AI creating sharp and eerie-looking new people from blurry background actors.
A Different World got hit too. And Roseanne.
They’re all older shows—syndication darlings that have been reliable money makers for broadcast TV for decades. They could have been remastered like 28 Days Later or carefully upscaled like Deep Space Nine. Instead they were churned out. It wasn’t the AI that was the problem, it was the studios and distributors who looked at it before release and said “Yeah, that looks good enough.” Like Cameron, they might have just been Lucas’d. Hollywood has this near-obsessive need right now to mimic the tech business world, including its absurd passion for AI. It’s a natural response to the Big Tech invasion. They can’t beat them so they either get acquired by them or become them. Yet what has always differentiated Hollywood from Silicon Valley is the ostensible care for the craft. Hollywood has made money and been the center of power in media for decades, but it’s also made art using every tool at its disposal.
But tools cannot compensate for apathy or mediocrity. That’s the core of the struggle in Hollywood right now. Not Big Tech and their big tech tools, but Hollywood’s own need to do things as fast and cheap as possible. It’s not just John Goodman or Lucille Ball or Cree Summer getting AI’d into waxen puddy when you watch their old sitcoms upscaled on streaming. The tools are already being used elsewhere—for title cards on shows at Disney+ and HBO Max and by set designers for background art in Emmy-winning franchises. Hell, most of the de-aging in feature films over the last decade has used AI in some way. The tools are powerful. It’s the people that can be the problem.