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The Listeners aims for poignancy, but delivers a shallow tale of cults and existential dread

A captivating Rebecca Hall leads the superficially provocative British series.

The Listeners aims for poignancy, but delivers a shallow tale of cults and existential dread

At one point in The Listeners, the main character’s former coworker bluntly tells her, “Being your friend is like being a wall for you to bounce your voice against.” It’s a damning indictment of Claire Kutty (Rebecca Hall) as a person—icy and inscrutable, even to those she spends most of her time with. Does she choose detachment on purpose, or is it because no one understands her problems, so she’s forced to deal with them alone? In the five-part miniseries, adapted by Jordan Tannahill from his novel of the same name, Hall convincingly portrays Claire’s existential dread and desire for liberation. The actor is a compelling anchor for The Listeners; unfortunately, the enticing character study she’s in is buried under layers of scandalous, thought-provoking ideas that the show doesn’t actually care to examine, rendering it hollow. 

Claire’s troubles begin when she starts hearing a low, persistent hum—a seemingly real and mysterious phenomenon. Wherever she goes, whatever she does, the ringing follows. Sound designer Steve Fanagan’s rendition of that soft but eerie thumping noise is essential to and helps ratchet up the tension, as does Janicza Bravo’s direction. The constant buzz disrupts Claire’s day-to-day activities, slowly dismantling her picture-perfect life of a big house, lovely family, and cool job. Her loved ones, colleagues, and therapist can’t fathom why she’s distant, suffers from insomnia, and loses focus. No matter how much she discusses the droning sound that’s driving her to madness, no one else (ironically) hears or comprehends her issues. 

In other words, the hum can be considered an allegory of how some people are forced to move through life without support, and that not being taken seriously or feeling abandoned can affect their mental health. It’s easier for Claire’s husband, Paul (Prasanna Puwanarajah), and 17-year-old daughter, Ashley (Mia Tharia)—two extremely underwritten characters—to dub her unwell than to empathize with her sudden changes. It pushes Claire to seek comfort elsewhere, starting with her young student, Kyle (Ollie West), who confesses he also hears a similar hum. As both of them try to find out the truth behind their affliction, Claire and Kyle get close—uncomfortably, disastrously close in a way that begs addressing. 

The Listeners explores the repercussions of their unconventional bond from the peripheral POV of Paul, Ashley, and Kyle’s understandably concerned mother, Siobhan (Niamh McCann). But the show also goes so far as to frame them as the unreasonable ones for wanting Claire and Kyle to stay away from each other. Even though Claire and Kyle aren’t sexual or romantic per se, the connection is intimate. The show does itself a disservice by not digging deeper into the weird, gross power dynamics at play, instead of only painting Claire’s choices as a way for her to dodge societal expectations. Kyle’s own desire to be perceived takes an unfortunate backseat as well. With his attention so divided, Tannahill is unable to sustain The Listeners’ ambitious, philosophical material. 

The Listeners isn’t concerned with what the hum is and why it impacts only a few people. While the tense opening hour is about the mysterious sound, the series’ stakes spiral into something else entirely when Claire and Kyle discover others like them. They eventually join a group—a cult, rather—run by a couple, Omar (Amr Waked) and Jo (Gayle Rankin), who are a little too nice at first before exerting a suffocating amount of control. After meeting other “listeners” in the cult, Claire and Kyle become closer to them and are alienated from their families. If The Listeners is effective at anything, it’s the chilling depiction of how people like Omar and Jo can prey upon the vulnerable. 

Still, even the show’s pivot to being more about mass hysteria is unoriginal and, by the end, quite underwhelming. The Listeners loses other interesting ideas that it plants along the way, primarily about investigating the source of the hum. A lot of conspiracy theories are flagged: Phone tower lines for 5G networks, secret government devices, something supernatural, physical ailments, electromagnetic charges, anxiety, and even something psychosomatic. But anyone expecting a wild resolution is bound to be disappointed: The Listeners‘ conclusion is somehow both anticlimactic and melodramatic. 

Characters making infuriating, nonsensical decisions—none more so than Claire—and a lack of definitive answers isn’t exactly what derails what at first looks like a promising psychological thriller. Rather, it’s the fact that The Listeners isn’t confident about executing its absurdity and is simply incurious about Claire beyond her trauma. It also doesn’t help that Hall and Rankin are the only actors truly committed to the chaos, while the rest flounder because their characters are thinly sketched. Titillating and abstract by nature, with a tragic conclusion to boot, The Listeners ultimately ends up like the allegory at its center: Didactic and forgettable. 

Saloni Gajjar is The A.V. Club‘s TV critic.

The Listeners, which originally aired on BBC One in 2024, premieres in the U.S. on Starz on June 12.

 
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